STEP: A Better Framework for Ending Homelessness

Andrew Hening
8 min readJun 14, 2022

For the last 12 years I have been working to end homelessness in the San Francisco Bay Area. During that time, which has included providing front-line outreach in some of our nation’s largest encampments, managing a growing nonprofit, and serving in an executive leadership role in local government, I have engaged with countless building blocks for creating an effective homeless system of care. With STEP, my hope is to show how these parts can fit together.

  • S — Systems
  • T — Triage
Andrew Hening

UC Berkeley MBA and Harvard-recognized culture change leader sharing tools, strategies, and frameworks for untangling complex and messy challenges.