Solving a System vs. Helping One Person

I’ve written dozens of articles about the power of systems thinking and its applicability to homelessness. To be clear, I am 100% committed to the idea that homelessness is a complex system, and it requires systemic solutions. And at the same time, while I know this to be true intellectually, emotionally, it often doesn’t feel like enough. And that insufficiency has gotten me thinking a lot about the difference between “being right” and “doing the right thing”. They’re not always the same thing.